Welcome to FAQ
The management will try to answer all questions promptly. SGMS knows the importance of prompt responses to questions. Customer Service is a priority. If you have a question send it in using email and management will respond promptly. Use this email: firstname.lastname@example.org.
How secure is Key2Life©?
Key2Life© utilizes a double password access and encrypted with 256 AES encryption program provided free of charge.
How do First-Responders access Key2Life©?
Each Key2Life© contains a “Quick Report” page available to First-Responders. The Quick Report page contains vital, life-saving information so treatment begins promptly. The First-Responder can not alter or delete those life-saving directives.
How does the information get uploaded to my Key2Life©?
You or your doctor can upload information onto your Key2Life©. The Key2Life© is a Medi-Chip. Information can include x-ray images, MRI images, CT Scan images and any other image or data you decide to store on your secure Key2Life© Medi-Chip.
What if my Doctor won’t insert my Medi-Chip in his computer for fear of virus?
Each Key2Life© contains a current version of an anti-virus program which auto-runs in the background of the software t protect the Medi-Chip and protect any computer accessing the Medi-Chip.
Why should my doctor take time to upload my records?
First of all, those medical records are your medical records. The Doctor owns the work product notes but all medical records belong to you including test results, xrays, medical reports, surgical reports. The most important reason your Doctor is willing to upload your medical information is payment – the Doctor is paid to perform that task. The insurance company typically pays the Doctor for time performing the medical record update following each office visit.
Can I update my information?
You can update your information anytime, anyplace, for any reason as often as you wish.
Why should I purchase your product compared to other similar products?
First of all, SGMS Corp. is the author of Key2Life© and the inventors of this Medi-Chip product. The management of SGMS Corp. offers direct customer service and no one is working a call center and no long hold times. When you call in, you speak directly to the management. If you offer a suggestion to improve the Key2Life© Medi-Chip reporting functionality, the management can make those changes without a 3-month Board of Director meeting. Direct, personal, professional customer service is crucial. The Key2Life© Medi-Chip is designed, developed, and managed by licensed medical personnel. SGMS Corp. retains two doctors offering a composite experience spanning 50 years. Norman is a licensed Physician’s Associate with 18 years experience in medicine and 24 years performing computer programming. SGMS Corp. also retains an IT specialist. SGMS Corp. are safe and secure experts.